Responsible play

Last updated: 2026-11-04T23:58:02+00:00

Over time, gambling costs money. The house edge funds the whole operation through simple arithmetic; it is not a warning, and nothing changes that maths, filters and strategies included. That idea shapes everything below.

Decide before you start

Rather than after a losing streak, work out beforehand what you can afford to lose, before that first deposit. Setting a limit calmly makes it last; setting one while chasing does not. See your spending as entertainment's price tag, not as money that is owed back to you.

The tools in your account

• Deposit limit — sets a ceiling on payments in, on a daily, weekly or monthly basis.
• Loss limit — over a given period, your net losses cannot exceed this ceiling.
• Session reminder — a prompt showing how long you have been playing.
• Time-out — a chosen-length lock placed on the account.
• Self-exclusion — closes off the account over a longer duration.

Bring a limit down and the effect is immediate. Requests to raise a limit are held back on purpose, which keeps you from cancelling it right when the urge is strongest.

Warning signs

Early attention should go to three patterns: spending funds earmarked elsewhere, chasing losses, and, when talking to other people, playing down the real time or money spent. Any one of them alone means little. Combined, these three tell you something.

Where to get help

You will find no connection between us and any of them.

• Gambling Help Online — 1800 858 858, no cost and confidential.
• Gamblers Anonymous Australia — peer support meetings for players and families.
• Gamban — installed software that shuts gambling sites out of your devices.

Under-age gambling

You must be at least 18 to hold an account. A shared device calls for both parental control software and login details that stay well hidden. We close accounts that minors have opened and void any winnings from them.